3 Tips for employee conflict management – KDHRA luncheon

Thanks to Michael F. Hughes, attorney with SmithAmundsen, LLC, who presented at our October luncheon for the Kane DuPage Human Resources Association. Mr. Hughes spoke about “Effectively Managing Employee Conflicts and Complaints.” Using approaches and methods from mediation processes, he provided several excellent insights. “Clarify what the disagreement is.  Obtain as much information as possible… Read more »